DOLLS OF YESTERDAY & TODAY
OLD DOWNTOWN
CARROLLTON, TX
Marilyn Dundon

ORDERING INFORMATION & STORE POLICIES - 2008

We use PAYPAL, and we accept checks & money orders.

ORDER FORM (WORD VERSION)

 

·         ALL ORDERS

o        Use the information from our inventory listings to place an order with us.

o        Prices and availability subject to verification.

o        Please email us at support@dollsoldandnew.com if you have any ordering questions.

o        We make every effort to reply promptly to all order inquiries.

  • BY EMAIL (Payment via PayPal)
    • Email us at support@dollsoldandnew.com or ascottdundon@msn.com with your order information (Your Name, Shipping Address, Phone Number, and Items to Be Ordered).
    • If you prefer, you can use one of our order forms and attach it to your email.
    • We will verify prices and availability of the items ordered and send you a PayPal invoice.
    • We ship promptly after receiving confirmation of your payment.
    • NOTE: If you do not have a PayPal account, the invoice will include instructions on how to set up your free PayPal account and how to process your payment to us.
  • BY FAX (Payment via PayPal)
    • Fax us an order form at 972-620-8648.
    • You must include your email address so we can send you a PayPal invoice.
  • BY REGULAR MAIL (Payment via check or money order)
    • Send us the order form and check or money order via regular mail at:
      • DOLLS OF YESTERDAY AND TODAY, 3940 Clear Cove Lane, Dallas, TX, 75244.  We will verify availability of the items ordered and ship promptly.  Be sure to include your email address if you want order confirmation.

SHIPPING

Regular Shipping Terms: Shipping is $9.00 for all doll orders less than $100.00 (within the U.S.), and FREE for doll orders of $100.00 or over (within the U.S.). Shipping for doll stand orders will depend on the weight of the stands ordered.  We can use Media Mail for shipping on orders of books and catalogs only.  Shipping terms for Barbie doll orders are listed on the Barbie page.  Please email us at support@dollsoldandnew.com if you have any questions.

We ship via regular ground UPS, which normally takes 2-5 working days within the continental U.S. We also ship via USPS Priority Mail, which normally takes 2-4 working days within the continental U.S.

We ship promptly after receiving confirmation of payment.  If you need expedited shipping or you have a particular requested date for delivery, please let us know.

INTERNATIONAL ORDERS

Contact us for International shipping rates, and rates for rush orders via 2nd day air. International orders over $100.00 will receive $9.00 off on shipping.  We normally use USPS Global Express Mail, including Insurance, for International orders.

RETURN POLICY

We take great care to ensure that all orders are packed carefully prior to shipping. If you have a question about your doll when you receive it, please contact us immediately. We cannot authorize refunds without approval. Shipping charges and PayPal processing fees cannot be refunded.

LAYAWAY PLAN

  • Purchases of $50-100 ... 30 days ... 2 payments (1/2 down payment; 1/2 due in 30 days)
  • Purchases of $100 - 200 ... 60 days ... 3 payments (1/3 down payment; 1/3 due in 30 days; final 1/3 due in 60 days)
  • Purchases of $200+ ... 90 days ... 4 payments (1/4 down; 1/4 in 30 days; next 1/4 in 60 days; final 1/4 in 90 days)
  • No refunds/transfers.

ABOUT PayPal

For more information or to set up your free PayPal account, go to: http://www.paypal.com.

As the global leader in online payments, PayPal offers our customers a Secure, Accessible, Fast, Easy (SAFE), and reliable environment for making online payments.

Secure
PayPal developed the world's most advanced proprietary fraud-prevention system to ensure the security of any personal or transactional information in our payment network. We will never share your personal account information with anyone.

Accessible
Available in 38 countries around the world, millions of buyers and sellers, online retailers and businesses, and traditional offline businesses are using PayPal for online payments.

Fast
When you pay with PayPal, your payment goes through instantly.

Easy
PayPal provides you with an easy-to-use environment for all your online transactions. Anyone with an email address can sign up for a Personal, Premier, or Business account.

If you have questions about anything on our web site, you can email us at: support@dollsoldandnew.com. We can not respond to requests for information, identification, or evaluations about other dolls not listed on our web site.

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