DOLLS OF YESTERDAY & TODAY
OLD DOWNTOWN CARROLLTON, TX
Marilyn Dundon

FREQUENTLY ASKED QUESTIONS

If you have questions about anything on our web site, you can email us at: support@dollsoldandnew.com. We can not respond to requests for information, identification, or evaluations about other dolls not on our web site.

HOW TO ORDER

Dolls of Yesterday and Today is a family owned and operated business, located in historic Old Downtown Carrollton, Texas. We have been an authorized Madame Alexander dealer since 1981, and have enjoyed meeting and helping thousands of doll enthusiasts around the world.

Here are our answers to questions about buying old dolls, appraisals, doll clothing, repairs, and boxes:

BUYING OLD DOLLS

Q: I have some older Alexanders that I'd like to sell. Do you buy them, or do you know of anyone who does?

A: We are not currently in the market to purchase any retired Alexanders at this time. You might try visiting the Madame Alexander company web site (http://www.madamealexander.com) and check their listing of dealers around the country. There might be a dealer in your area that could assist you with finding a local market. Doll shows and online auctions are other possibilities for selling older Alexanders.

APPRAISALS

Q: How much is my doll worth?

A: Obviously, there is no quick and easy answer to this question. For Alexander dolls, we recommend the Madame Alexander's Collector's Dolls Price Guide #28 by Linda Crowsey. This guide has a complete listing of just about every Alexander ever made, including values and other useful information. We have the guide for sale for $12.00 (plus $5.50 postage when ordering the price guide only).

We also offer an appraisal service for evaluating Alexander dolls. You will need to know the name, size, approximate year, and condition of the doll in order for us to do the valuation research for you. Click here to see our Appraisal Request Form. Our fee is $5.00 per doll.

For other types of collectible dolls, your best bet is to try and locate a doll dealer in your area that can do an appraisal in person. Fees vary from dealer to dealer.

DOLL CLOTHING

Q: How can I get clothing for my doll?

A: We have a limited number of new clothing items available for Alexander dolls, listed on our Doll Clothing page. For other dolls, there is not much available from the company. Most often, the best option is to visit a fabric store and try to find a pattern and make replacement clothing yourself (or find a skilled seamstress).

REPAIRS

Q: I have an older doll that is in need of repairs. Any suggestions?

A: We are not accepting any doll repair work at this time. There are a few businesses across the country that specialize in doll repairs and restorations. We would recommend trying to find someone in your local area that does this type of work, so you can inspect examples of their work to be sure that you will be satisfied with the job. The Madame Alexander company does have a Doll Hospital (http://www.madamealexander.com), but be prepared for a long wait for their services. You should consider the cost involved with any repair/restoration to determine if it is worth the time and money needed, particularly for older baby and play dolls.

BOXES

Q: How important is it to keep original boxes for my dolls? My closets are brimming over!

A: I think the importance of keeping original boxes is exaggerated. It is unrealistic to store dozens of boxes throughout many years of collecting unless you have your own warehouse. One tip that will save space is to fold the boxes flat like department store gift boxes and tie them in bundles with string. The tissue can be folded, too, or pressed with an iron (low heat, no steam) and rolled into gift wrap tubes. But if you simply can't store your boxes indefinitely, don't be too concerned. The box itself may add only a few dollars to the value of your doll, but after a number of years, it will become shabby. The important thing is a fresh, bright, complete doll that someone else will be proud to display, should you decide to sell it. The exception is, of course, the presentation box that is unique to a specific doll such as the Little Lady's picture frame box. This is the type of box that would add value to the doll it presents and positively should be retained and even displayed.